Customer Service

Topic Covered In This Course

Customer is GOD

Secret to Customer Delight

Acquistion VS RetensionVS Churn

How to Become a Customer - Centric Company

Building Rapport with Customers

Know Your Customer Data

Art of Communication

Golden Phrases in Customer Service

Role of Effective Listening

How to Scale Your Customer Service?

Sales, Marketing & Service

Empathy in Customer Service

Handling Difficult Customer Solution

DNA of Complaints

Customer Service for Solopreneurs

Customer Service - Cost or Revenu?

Need for Omni- Channel Service

Customer Service on Social Media

Customer Service Centre

Customer Service Tools

Customer Feedback

Many More……

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